Hosted PBX Market Global Analysis and Forecasts 2027

By Ronak Bora

The hosted PBX market analysis document represents a detailed collection of prioritized market definitions, industry scope and reach, and pivotal industry insights. Information about the many pitfalls of the market as well as the frequent challenges encountered by core industry players have been summarized in the report. That apart, the document also endorses details about the numerous driving parameters impacting the revenue landscape of this vertical.

As several companies across the globe are transitioning from traditional communication systems to cloud-based phone systems, they are increasingly deploying hosted Private Branch Exchange (PBX) systems. This is likely to augment the business space of hosted PBX market in coming years.

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The need for hosted PBX systems and solutions from large enterprises has been escalating over the years and is now being addressed to rise notably over the span of 2021 to 2027, owing to the digital shift COVID-19 pandemic has evoked worldwide. The coronavirus health crisis has enabled enterprises to identify effective communication systems to ensure improved collaboration with the company workforce, allowing them to massively adopt hosted PBX systems, just in order to facilitate the remote communication infrastructure. Some of the eminent features offered by hosted PBX system for large scale enterprises include video conferencing, voicemail, email delivery, and others.

Hosted PBX systems and services’ innovative functional capabilities like HIPPA acquiescence for call records, terminated communication connections, and others has paved way for the global market to penetrate into the thriving healthcare industry. The system allows healthcare enterprises to securely connect vivid locations and sites using MPLS. Moreover, it subsequently reduced the communication and maintenance costs associated, facilitating resilient collaboration infrastructure in the hospital environment.

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Regionally, hosted PBX market across Europe is expected to grow significantly over the ensuing years owing to increasing inclination towards digitization among large number of public and private enterprises along with expanding wireless communication infrastructure in the region. According to the report, Europe market is estimated to secure a market share of more than 20% by 2027.

Additionally, key industry players operating in market such as 8x8, Inc., Avaya Holdings Inc., AT&T Inc., Cisco Systems Inc., CenturyLink, etc. are focusing on developing advanced hosted PBX solutions that will open new growth avenues for the industry.

Major Key Points from Table of Content:

Chapter 6   Hosted PBX Market, By Organization Size

6.1    Key trends, by organization size

6.2    Large enterprises

6.2.1    Market estimates and forecast, 2016 – 2027

6.3    SMEs

6.3.1    Market estimates and forecast, 2016 – 2027

Chapter 7   Hosted PBX Market, By Industry Vertical

7.1    Key trends, by industry vertical

7.2    BFSI

7.2.1    Market estimates and forecast, 2016 – 2027

7.3    Healthcare

7.3.1    Market estimates and forecast, 2016 – 2027

7.4    Government

7.4.1    Market estimates and forecast, 2016 – 2027

7.5    Retail

7.5.1    Market estimates and forecast, 2016 – 2027

7.6    Manufacturing

7.6.1    Market estimates and forecast, 2016 – 2027

7.7    Others

7.7.1    Market estimates and forecast, 2016 – 2027

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About Author


Ronak Bora

A graduate in Electronics Engineering, Ronak writes for Technology Magazine and carries a rich experience in digital marketing, exploring how the online world works from a technical and marketing perspective. His other areas of interest include reading, music, and sport....

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